Privacy Policy

Effective Date: January 1, 2026

Introduction
At Evolution Insurance, protecting your privacy and managing your personal information with care is one of our priorities. This Privacy Policy outlines the types of information collected by Evolution Insurance and how we utilize, store, and protect it.

Information We Collect
We only collect personal information that you voluntarily provide to us. Because our site does not host user accounts, accept blog comments, publish posts, or permit file uploads, information collection is limited to quote request forms, contact inquiries, our website chat feature, and text message (SMS) communications you opt in to.

The information collected may include, but is not limited to:

Full Name
Contact information (email address, phone number, mailing address)
Demographic and property/vehicle details relevant to insurance underwriting
Specific details necessary to generate accurate insurance quotes
Messages and information you share with us through our website chat or by text message

How We Use Your Information
We use the personal information collected on our website exclusively for business and underwriting purposes related to your insurance inquiry. Specifically, your data is used to:

Process and generate accurate insurance rate quotes tailored to your request.
Communicate directly with you regarding your policy options and inquiries.
Share necessary underwriting information with our trusted partner insurance carriers to evaluate, quote, and service your insurance policies.

Our Guarantee: Evolution Insurance does not sell, trade, rent, or lease your personal information to third-party marketers or unrelated commercial entities. Your data is used strictly to service your insurance requests through our agency and authorized insurance carriers.

SMS / Text Messaging
By providing your mobile phone number and opting in, you agree to receive text messages from Evolution Insurance related to your quote requests, policy information, appointment reminders, and customer service. Consent to receive text messages is not a condition of purchasing any product or service.

Message frequency: Message frequency varies based on your inquiry and account activity.
Costs: Message and data rates may apply, depending on your mobile carrier and plan.
Opting out: You may opt out at any time by replying STOP to any message. After you opt out, you will receive one final message confirming your request, and no further messages will be sent unless you opt in again.
Help: Reply HELP for assistance, or contact us at (615) 922-9228.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except with service providers (such as our SMS messaging platform) that help us deliver messages on our behalf.

Website Chat
Our website offers a chat feature so you can ask questions and request assistance. When you use the chat, we may collect the information you choose to provide, such as your name, contact information, and the content of your messages, along with basic technical information like the date and time of the conversation.

Chat conversations may be stored and reviewed to respond to your inquiry, follow up with you, and improve our customer service.
Our chat feature is provided through a third-party chat service provider, which processes chat data on our behalf and is authorized to use it only to provide that service.
Please do not share sensitive information through chat, such as Social Security numbers, bank account or payment card numbers, or driver’s license numbers. If this information is needed for your quote or policy, an agent will arrange a secure method to collect it.

Cookies and Website Tracking
Our WordPress website utilizes standard cookies and session tracking technologies. Cookies are small text files placed on your browser to enhance website navigation, ensure secure form processing, support website chat functionality, and analyze anonymous site traffic statistics.

You can choose to disable or selectively turn off cookies in your browser settings; however, disabling cookies may affect your ability to submit quote request forms cleanly, use the chat feature, or interact with certain functional elements of our website.

Sharing Information with Insurance Carriers
To provide competitive rates and service your policies effectively, Evolution Insurance transmits relevant information to authorized insurance carriers, underwriters, and technical service providers (such as secure web hosting, form processing integration tools, chat providers, and SMS messaging platforms). These partners are strictly authorized to use your information only as necessary to provide services on our behalf. This sharing does not include text messaging opt-in data or consent, as described in the SMS section above.

Data Security
We implement appropriate technical, administrative, and organizational security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. All form transmissions on our website are encrypted using standard Secure Sockets Layer (SSL/TLS) technology.

Children’s Privacy
Evolution Insurance does not knowingly collect personal identifiable information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately, and we will make best efforts to promptly remove it from our records.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect operational changes or statutory legal updates. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have questions or concerns regarding our Privacy Policy, please contact us:
Phone: (615) 922-9228