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Category: Auto

3 Things You May Not Know About Rental Car Coverage 

Posted on by Jenna Cole

Experiencing a car accident is stressful enough on its own. Add to that the possibility of medical bills, car repair bills, and the cost of renting a vehicle while yours is in the shop, and you’ll definitely feel overwhelmed. However, with rental car assistance or reimbursement, you may not have to worry too much about the latter. Here are 5 things you need to know about getting a rental car after an accident. 

It’s Not a Guarantee

Your ability to get a rental vehicle while yours undergoes repairs depends on a few different factors. First, do you even have this add-on in your policy? The add on that allows you to get coverage for a rental vehicle after an accident is called rental reimbursement coverage, and as an optional coverage, it is not automatically included in your auto insurance. However just because it’s optional does not mean you should go without it. 

Second, who was at fault for the accident? If it was deemed to be you, see the paragraph above. If you are not at fault, you will be dealing with the other driver’s insurance provider to handle the claim. The other driver’s insurance provider should give you a rental car that is comparable to the one that was damaged in the accident. 

The Loss Must Be a Covered Loss 

Rental reimbursement coverage cannot be used if your vehicle is in the shop for routine maintenance or any cosmetic work such as paint or other voluntary modifications. Even if it is in the shop for a few days, you cannot apply for rental reimbursement coverage in this instance. You also cannot utilize the coverage if you are taking a trip and renting a vehicle – unless you are renting a vehicle because your own is being repaired after an accident. As long as the loss is being covered by your auto insurance, you are free to use your rental reimbursement coverage. 

It’s Not as Expensive as You Think 

Car rental company Enterprise reported that the average American drives 3-4 different places per day, and the average length of time for a vehicle repair is two weeks. Renting a vehicle can cost upwards of $300 a week, depending on the size. However, a year of rental reimbursement coverage usually costs less than a single day of a rental car payment. Although there are limits, in the long run the benefits truly outweigh the costs.

Ride Safe: May is Motorcycle Safety Awareness Month

Posted on by Jenna Cole

It can be a glorious feeling to ride with the wind in your face and the sun on your back, but the fun can turn deadly in an instant if riders do not take the proper precautions. Motorcycle riders are overrepresented in traffic accident fatalities. Take the right precautions every time you ride your bike in order to protect yourself, your passengers, and your fellow drivers. Since May is National Motorcycle Safety Awareness Month, we put together some guidelines to help riders stay safe every time you start up your engines.

Check Your Bike Before Every Ride

Before you get on the road, it is important to check that every aspect of your bike is safe and operational. This is especially vital for those who only use their motorcycle occasionally, but full time riders would do well to follow a strict safety routine as well. Always be sure to check for gas or oil leaks, test headlights and turn signals, brakes and fluid levels, and examine tires before you ride off. If you have a passenger, remind them to keep their feet on the foot rests at all times and to keep a tight hold on your hips, waist, or belt.

Protect Your Body Properly

You must always – ALWAYS – wear a helmet when you ride your motorcycle. There are no exceptions to this rule! NHTSA recommends wearing a helmet that meets DOT, Snell, or ANSI standards – these have been tested and certified to ensure maximum protection. There should be a label indicating certification on either the exterior or interior of the helmet. It is most important to protect your head, but the rest of your body needs protection as well. Cover your arms and legs with a tough material such as leather or heavy denim, and wear the right gloves and boots.

Don’t Take Risks on the Road

Many crashes involving motorcycles happen because a vehicle driver simply did not see the bike on the road. Pay attention to your surroundings at all times, leave ample room between your bike and other vehicles, and remain on the defensive when there are other drivers around you. Always obey traffic laws. Just because your bike is small and can move differently than a standard passenger vehicle, it does not mean you have an excuse to do whatever you please on the road. Following speed limits and traffic laws helps keep not only you, but also your fellow citizens safe.

Don’t Drink and Ride

It is never safe to use alcohol or drugs before driving a motorcycle. Just like driving a car, boat, or other craft, driving a motorcycle while impaired will seriously impact your ability to operate the bike, make decisions, and react to dangers. According to a 2017 study by NHTSA, 28% of motorcycle drivers who were involved in fatal accidents were under the influence of alcohol. Do not ride your bike if you know you’re going to be drinking. It is never worth it to risk your life.

Having the right insurance also protects you as a motorcycle driver. Speak to your agent about motorcycle coverage and stay safe every time you ride.

How to Spot a Distracted Driver

Posted on by Jenna Cole

April is distracted driving awareness month in the insurance world, and we wanted to bring a different side of this topic to light on our blog this month. If you know the dangers of distracted driving, you avoid it. However as many of us know, you can’t control the actions of other people on the road. Here are a few useful tips for spotting – and avoiding – distracted drivers around you.

If You See a Driver Holding a Device, Get Away

Although in many states it is illegal to use handheld devices while driving, people will still do it anyway and make no effort to hide it. These people may have a phone held in front of their face, or they could be looking down. In either case it isn’t difficult to spot this distracted driver. If you see someone engaging in this kind of behavior in a car near you, the best thing to do is safely figure out how to get away. This could mean slowing down, changing lanes, or any other maneuver you feel you can safely perform. Do not let the distracted driver distract you, but do remove yourself from their path.

Watch for Swerving, Pausing, and Sudden Braking

You’re driving along and the car in front of you begins to waver back and forth across the lines. It could be accidental, but it is likely a sign of a distracted driver. It’s incredibly important to always leave plenty of space between your car and other cars, since the situation can turn dangerous in an instant if a car you’re too close to has a mishap. Similarly, be on the lookout for any car that lags behind after the light turns green. This is typically a sign that the driver’s eyes are not on the road, and this is a car you will want to avoid. Another common sign is if a car brakes suddenly to avoid hitting the car in front of them. This means they weren’t looking and did not notice the other cars slowing down. It can be difficult to avoid being rear ended by one of these distracted drivers, but always be on the lookout.

Practice and Encourage Distracted Driving Awareness

According to the CDC, nine people every day are killed in motor vehicle accidents involving distracted driving. Talk to your friends and family members (not just your children because adults drive distracted, too) about the dangers of distracted driving and how anyone can spot and avoid it on the road. Set an example for others by modeling safe driving practices yourself. You never know what can happen in a single instant. 

When Do You Need Commercial Auto Insurance? The Answer Might Surprise You

Posted on by Jenna Cole

For some, it’s an easy question. You need commercial auto coverage when your business owns company vehicles – whether it’s one or an entire fleet. However this is not the only instance in which a commercial auto policy is recommended. If you often use your personal vehicle for work purposes, besides commuting, you just might need a commercial auto policy, too.

You Do Not Always Need a Commercial Auto Policy

As we previously stated, simply driving your own car back and forth to work is not a situation where you need to consider commercial auto insurance. Neither is giving rides to coworkers or taking your car out on a coffee run for the office.

What Kind of Use Might Necessitate Commercial Auto Coverage?

However, if you use your personal vehicle to transport tools or equipment to a job site, you should be considering a commercial policy. This is especially true if the tools and equipment are expensive and their damage or theft would put your company at risk. Another instance in which you might consider commercial auto coverage is if you use your own car to travel long distances for work, or to transport clients. Even a teenager who delivers food with his own car poses a liability to his company.

It Is Different for Rideshare Drivers

There is a slight exception in the case of rideshare drivers working for companies such as Uber or Lyft. Most commercial auto policies do not offer the coverage rideshare drivers require for their unique needs, although some insurers have started offering rideshare insurance.

It All Depends on Frequency

If you only occasionally use your own vehicle for work purposes, it is likely you will only need personal auto insurance. On the other hand, if your use of your own car for business needs is frequent and ongoing, you should talk to your agent about your options.

Commercial Auto Policy or Modified Personal Auto Policy?

Your insurance agent is equipped to advise you on whether you truly need a commercial auto policy for your own vehicle. Commercial auto coverage can be expensive, but it may be possible to modify your personal auto policy to take occasional business use into account. Otherwise, your independent agent can shop the market to find you the best quotes for commercial auto insurance.

How to Make a Car Emergency Kit

Posted on by Jenna Cole

Whether it’s a flat tire or a run-in with a winter storm, a vehicle emergency can really catch you off guard. The first step you should take in creating a road emergency plan is to give your insurance agent a call. Many insurance carriers offer roadside assistance services as a policy add-on, if it is not already part of your auto coverage. Often, available roadside assistance services will include towing, battery jump-start, flat tire change, fuel delivery, lockout service, and winching service. Your agent will be able to tell you if you can benefit from your auto insurance carrier’s roadside assistance coverage or assist you with adding it to your policy.

There is no such thing as being too safe, and you should still consider creating a car emergency kit in case your roadside assistance is delayed or unavailable for some reason. Here are some items you may want to include in your own kit.

Tools to Fix Your Vehicle

Say you get a flat tire. Perhaps your cell phone has died and you don’t have a car charger or you’re in an area with no cell service. In this case, you will not be able to contact roadside assistance, and it’ll be up to you to get out of the emergency situation. You can be prepared for this possibility by having a car emergency kit that includes items such as a properly inflated spare tire, tripod jack, and wheel wrench. It’s always a good idea to include jumper cables in your kit as well, and don’t forget a reflective vest and reflective triangles that will make you visible to passing cars as you walk around your vehicle making repairs.

Supplies to Prepare For Anything

Speaking of dying cell phones, your emergency kit should definitely include a car cell phone charger or even a portable charger. The latter, also called a power bank, is a device you “power up” at home and can use anywhere to charge your cell phone. These power banks can hold charge for several months if fully charged once and kept at room temperature. This may be an issue if you park your vehicle outdoors, but you can rectify the problem by regularly recharging your power bank and placing it back in your vehicle for storage. Consider also including a basic first aid kit, flashlight with replacement batteries, water bottles, and nonperishable, high-energy foods such as protein bars and nuts.

Emergency Phone Numbers

Even if your cell phone dies, a passerby may pull over and have a phone you can use. If this happens, you’ll want to be able to access phone numbers for your roadside assistance service, insurance agent, or an emergency contact. Have these numbers typed or written on paper that you can keep in your glove box instead of keeping them only on your cell phone.

Cold Weather Specific Items

If you live in an area with lots of cold weather, it’s a good idea to take this into account when putting together your emergency kit. A shovel and ice scraper are useful tools to have, cat litter helps provide tire traction, and you’ll likely need warm clothing and blankets if you are stuck for a period of time.

What Else Can You Do?

Practicing responsible car care is the best way to ensure your vehicle won’t get into any emergency situations. Unexpected situations do arise, but some emergencies can be prevented. Keep up with your vehicle’s maintenance and always keep a full gas tank. And remember – be sure to check with your agent first and foremost to find out about securing roadside assistance through your auto insurance carrier.

What to Do If Your Car Is Stolen

Posted on by Jenna Cole

First, Remain Calm

If you believe your car has been stolen, your immediate response is likely to completely freak out. This is understandable, but there is a chance you could be mistaken. It is possible that your car was towed or even that your teenager took it without asking. Make a few calls to local towing companies to see if your car is with them. If you determine that your car was, in fact, stolen, you must still remain calm so you can follow the correct procedures.

Call the Police

This is your first step once you know your vehicle was taken. To report your car as stolen, you will need to provide facts that the police can use to identify your car. This information includes a detailed description of the vehicle including make, model and year, color, and any unique features such as bumper stickers or dents. You will also want to have your license plate number and vehicle identification number (VIN) on hand to provide to police. If you don’t know these off the top of your head, consider keeping a note of them in your wallet or cell phone. It’s especially important to contact police right off the bat, since many carriers will not honor a claim unless a police report is filed first.

Contact Your Insurance Agent

After filing a report with the police, it is time to file a claim with your insurance. Only a comprehensive auto insurance policy offers coverage in the case of theft, but even if you do not have this policy it is a good idea to notify your insurance agent about the incident. By notifying insurance, you may still be able protect yourself against any damage that occurs to persons or property while the vehicle is in possession of the thief or thieves. You will want to have at hand the same vehicle information you provided to the police, as well as items such as the title, a list of the location of all keys to the vehicle, a list of any personal property that was in the vehicle, the police report number, and contact information for your finance or leasing company. You provide the information, and your agent will take care of the rest.

Final Steps

After taking the initial steps to report the theft to police and involve your insurance agent, you will want to tie up any loose ends by notifying other parties that have an interest in your vehicle. Your agent will likely take care of this, but you can also place a call to your finance or leasing company. Report the theft to the DMV as well.

You should continue working with your insurance agent to see about rental vehicle coverage, but the only thing to do once all these steps have been completed is to wait. Your car may be recovered, but unfortunately there is a chance it may not be. Your agent will be there by your side throughout the process, whatever happens.

How Marriage Can Change Your Insurance Needs

Posted on by Jenna Cole

You already know that marriage will change a lot of things in your life. When you say “I do” you are combining your entire world – and often your home – with someone else’s. Among the changes that come with married life are adjustments you should make to your insurance coverage.

Home & Property

If you and your spouse move in together after getting married, you will want to have both of your names listed on the policy to ensure you both benefit from its protection. In addition to this change, you should consider increasing or adjusting your personal property coverage. Even before the wedding, you will want to get the engagement ring covered. Even if you never take the ring off and have no chance of losing it, there is still a chance that stones could fall out. Over the course of your engagement and even after the wedding, you may also receive valuable gifts. Whether you live together prior to marriage or combine your households after, wedding gifts can increase the total value of your possessions and require updates to your personal property coverage.

Auto

Auto insurance can undergo some of the biggest changes for married couples. Studies have found that married people have fewer motor vehicle accidents and take fewer risks while driving. Your auto insurance rates may decrease significantly after you get married. However if one spouse has a poor driving record, combining policies may not be the best option. It is best to get your agent’s advice on this matter, since he or she will be in the best position to tell you how you and your spouse can benefit from policy changes.

Life

If you and your future spouse do not already have life insurance policies, the event of your marriage is a good reason to consider purchasing life insurance. After all, once the two become one, you will most likely come to reply on each other financially. If either of you already possesses life insurance, you may want to update your beneficiary information to include your new spouse. Younger couples may not believe they need life insurance, but this coverage is likely going to be the least expensive while you are young and healthy. Life insurance will help protect your new family from the unexpected for years to come.

Health

Marriage is one of the qualifying life events that allow you to make changes to your health insurance policy outside of open enrollment. Usually valid within 60 days of the wedding, you can change your policies or add your spouse to your plan. Even if both partners already have health insurance through your employers, it can be worth it to speak to your agent about whether your current health coverage has everything you need.

Last but not least, if you are changing your name after getting married, be sure to submit the change to your insurance company after finishing the legal side of the process! Marriage can be a wonderful thing, and when you have the proper insurance you are able to enjoy it even more fully.

6 Ways to Know If Your Brakes Are Failing

Posted on by Jenna Cole

Brake failure is easily one of the most dangerous malfunctions that can occur in your vehicle. There are many reasons why brakes fail, but even if you aren’t a mechanic, you should know the signs of brake failure so you can get your car serviced as soon as you start noticing them! Here are six ways to know if your brakes are starting to malfunction.

 

Your Brake Pedal Has Fallen

A falling brake pedal is one of the classic signs of brake failure. When your brakes are in good condition, your pedal will stay in the same position every day. If it falls toward the floor, it will be impossible not to notice. This means that your brakes are likely out of adjustment, and it could mean that there is a mechanical failure or air in your vehicle’s system.

 

Your Brakes Are Squealing or Grinding

Brakes that squeal or grind aren’t just nuisances. They’re actually a pretty serious problem, because these noises can indicate that your brake pads are wearing thin and/or that the brake is worn all the way down to the rotors.

 

Your Brake Pedal is Vibrating

When we say vibrating, we don’t just mean the slight shudder caused by your anti-lock brake system (ABS)  when you slam on the brakes really hard. We mean a shudder that happens when you hit your brake normally, often accompanied by a chattering noise and a hard-to-control steering wheel. The chattering sound is usually produced by warped rotors, which the brakes can’t clamp onto as easily to stop the vehicle.

 

You Think Your Alignment is Off

If your car is pulling to one side or the other when you brake, don’t automatically mistake it for a slight misalignment! If you notice the pulling only when you apply pressure to your brakes, it could mean that one of the car’s wheel cylinders or calipers is seized or frozen. It could also mean that you have fluid leaking on the brake pads or shoes.

 

You Have to Hit the Brakes Harder

If you begin noticing that you have to press your brakes harder than usual to slow down or stop, it could mean that one of your brakes or an axle isn’t performing the way it should. Don’t let this continue for awhile; call your mechanic and bring your car in for a checkup as soon as possible.

 

What to Do

If you think your brakes are failing, it is imperative that you get your vehicle checked out as soon as you can. Properly functioning brakes can do more than save you from a fender-bender and an insurance headache – they can save your life.

How to Handle a Parking Lot Accident

Posted on by Jenna Cole

Parking lots are considered one of the most dangerous places to drive for a reason. With limited visibility, crowded spaces, and mediocre signage, parking lots are hot spots for fender benders on a daily basis. When an accident happens in a parking lot, there are typically three characters who have an important role to play in resolving the wreck quickly and calmly: the driver, the victim, and the witness. Here, we break down what you should do in this situation according to your role:

If You Are the Driver

As the offending driver, there are several scenarios you can find yourself in here. The number one thing to remember is, no matter what, don’t drive off! You may be panicking and thinking you can get away with it, but hit-and-runs are pretty serious offenses in most states, and parking lot surveillance cameras are more common than you’d think.

 

If the car was parked, go inside the establishment and try to track down the driver. The best way to do this is to get a customer service representative to describe the victim’s car and make an announcement over the intercom. If the driver doesn’t appear, it’s time to take all the matters into your own hands. If the damage to the car is as minor as a scratch or small dent, write a note that includes your name, number, and explanation of the accident and secure it onto the other driver’s car. If the damage is more extensive, call the police to come document the accident in the parking lot. This professional documentation helps police track down the other driver, and it can protect you in the long run when it’s time to file an insurance claim.

 

If You Are the Victim

If your car is the one that got hit, it is important to contact your auto insurance agent as soon as you can. The faster an accident is reported, the more accurate the claim will be. If the other driver is still at the scene, make sure you write down their name, phone number, driver’s license number, address, and insurance company.

 

Whether the other driver is still there or not, record evidence of the accident. Take pictures of the damage and look for witnesses in the parking lot. Before you leave, go into the store and ask the manager if he or she has any security camera footage you can check. If the other driver left, this last step can help you and the police track them down!

 

If You Are a Witness

As a witness, you may feel like you aren’t involved in the accident, but you actually play a very important role here. If you see a parking lot accident happen, you should provide assistance to the victim and driver. If the offending driver drove away, then help the other driver document the damage. Also provide them with your contact information so the police or insurance company can contact you later if needed. Having a witness on hand can really help the victim later on. It isn’t against the law to turn your head and not help out, but it is the right thing to do and a generally accepted social rule to stop and help if you witness an accident.

How to Teach Your Teen to Drive in Wet Conditions

Posted on by Jenna Cole

Every driver’s safety hinges upon their skill behind the wheel. If it is your first time training a teenager on how to drive in the rain, it’s a good idea to teach them everything they need to be aware of both before and during the driving session. Many of these are things that experienced drivers do on autopilot every time it rains, so it may be easy to forget to teach a young driver.

We’ve put together some important points for you to include in your training, so your teen doesn’t have any unpleasant surprises when he or she hits the road in the rain.

Before Hitting the Road: Know What to Check For

How Are the Tires?

  • The car you have your teen driving probably has tires that are in good condition, but teach them how to measure a tire’s tread using a gauge anyway. When they’re out on their own, they need to know that a worn down tire doesn’t have enough tread depth to evacuate standing water from between the road surface and the tire. They should know how to tell when it’s time for a replacement.
  • Also teach them how to check the pressure. Tires that have too much or too little pressure can lead to reduced traction, early tread wear, or tire failure.

 

How is Your Visibility?

  • Show your teen how to check the quality of their windshield wipers. If they leave streaks across the windshield, they are probably old and worn down. Good windshield wipers are critical for being able to see clearly in heavy rain.
  • Make sure your teen understands how important it is to run their headlights in the rain. Many experienced drivers still don’t abide by this rule of the road! Being seen by other cars is arguably one of the most important parts of driving in the rain. Show your teen how the daytime running lights, while useful, don’t activate the rear tail lights. Without rear tail lights, it can be difficult for other drivers to see your teen’s car in heavy rain, and their chances of getting struck from behind are increased.

 

On the Road: Things to Always Keep in Mind

  • Slow down! Driving slower in the rain is crucial, especially when it hasn’t been raining for very long and the fresh water is mixing with slippery “road sludge.” A wet, slick road surface offers less grip compared to a dry surface, and braking distances can double.
  • Teach your teen to use the air conditioner to keep their windshield from fogging up. The A/C dehumidifies the car and keeps the windows clear. If the A/C doesn’t work, tell them to crack the back windows to allow air to circulate.
  • Make sure your teen understands how longer braking distances can really put them in danger driving in town or on the interstate. They should know to keep a further distance from the vehicle in front of them, so they have plenty of time to stop if traffic suddenly slows down.
  • Teenagers can be nervous and use jerky movements while driving. This will improve over time, but make sure your teen knows that smooth steering inputs are paramount, especially in the rain. Jerky or rushed steering can cause loss of control on a slick road. Show them how important it is to always look far ahead and anticipate every action they’ll take on their journey.

 

Everyone was a new driver once, but it is evident by the amount of needless accidents that not everyone was properly taught. Rainy weather is one of the most dangerous conditions to drive in, but making sure that your teen is prepared and confident will give you both peace of mind and decrease their likelihood of getting in an accident. If your teen hasn’t started driving yet, make sure they’re prepared to legally hit the road with car insurance!